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Notification Settings

ParentSquare allows families to choose how and when they receive school communications.

We recommend the Digest setting, which combines most messages into a single daily notification while still delivering urgent information immediately. For most families, Digest notifications provide the best experience by reducing the number of messages while ensuring important and time-sensitive information is still delivered promptly.

Understanding Notification Options

Urgent Alerts & Notices

These include emergency alerts, attendance notifications, and other critical notices.

  • These are always sent immediately, regardless of your personal account settings.
  • These cannot be turned off.


General Announcements & Messages

These include school news, classroom updates, reminders, and direct messages. Users can choose one of the following options:

1. Digest (Recommended)

  • Receive one notification each evening that includes all non-urgent posts from that day.
  • Urgent messages and direct messages are still delivered immediately.
  • Reduces the number of notifications you receive.

2. Instant

  • Receive a notification every time a message or post is sent.
  • May result in a high volume of notifications, especially for families with students in multiple schools.

3. Off

  • No notifications for general announcements and messages.
  • Emergency alerts and notices will still be delivered.


School Alerts

These include student notices and school-generated alerts.

  • Turn On to receive notifications.
  • Turn Off to stop receiving school alerts (emergency alerts will still be delivered).

Changing Notification Settings

On a Computer

  1. Log in to ParentSquare.
  2. Click your name in the upper-right corner.
  3. Select My Account.
  4. Click Notification Settings.
  5. Under General Announcements & Messages, choose:
    • Off
    • Instant
    • Digest (Recommended)
  6. Under School Alerts, choose whether to turn alerts On or Off.
  7. Your changes will save automatically and future messages will follow your selected preferences.

Please note: If you have more than one email address or phone number connected to your account, you can choose which contact methods receive notifications.

ParentSquare sends notifications to one email address and one phone number at a time. The Choose Best Match option automatically selects the most appropriate contact information based on the type of message being sent

In the Mobile App

  1. Open the ParentSquare app.
  2. Tap the menu icon (☰) in the upper-left corner.
  3. Select Account.
  4. Tap Notifications.
  5. Choose how you would like to receive notifications for each school.
    • Turn Custom Settings OFF to use the same notification settings for every school.
    • Turn Custom Settings ON to customize settings for individual schools.
    • Choose whether to receive notifications by:
      • Email
      • Text Message
      • App Notification
    • For each method, select:
      • Instant — Receive notifications as messages are sent.
      • Digest (Recommended) — Receive one daily summary in the evening.