Frequently Asked Questions

ParentSquare is Dublin City Schools' new communication platform that helps families stay informed and connected. Beginning with the 2026-2027 school year, ParentSquare will be the district's primary communication tool for school, classroom, and district messages.

With ParentSquare, you can:

• Receive school and classroom messages
• Communicate directly with teachers and staff
• Receive emergency alerts and important notices
• Complete forms and permission slips electronically
• View school news and announcements
• Access communications in your preferred language
• Choose how and when you receive notifications

Yes. ParentSquare will become Dublin City Schools' primary platform for school-to-home communication beginning with the 2026-2027 school year. ParentSquare will replace:

• School Messenger
• Bloomz
• Class Dojo
• Infinite Campus Messages
• Remind
• GroupMe
• Smore newsletters
• and more!

You don't need to create an account. ParentSquare automatically creates an account for every parent or guardian using the contact information in Infinite Campus.

1. Look for an invitation email from ParentSquare.
2. Click Activate Your Account.
3. Follow the prompts to complete setup.
4. Download the ParentSquare app or log in at www.parentsquare.com.

Can't find the email? No problem. Simply visit www.parentsquare.com/signin and select "Register." Then enter the email address or phone number associated with your Infinite Campus Parent Portal account and follow the prompts.

While you may still receive some communications, activating your account gives you access to important features such as:

• Language preferences
• Notification settings
• Direct messaging
• Forms and permission slips
• The ParentSquare mobile app

The invitation email is not required to activate your account. Visit www.parentsquare.com/signin and select "Register." Then enter the email address or phone number associated with your Infinite Campus Parent Portal account and follow the prompts.

If you still cannot login, contact communications@dublinschools.net for assistance.

No. You can receive communications through email, text message, phone calls, or by logging into ParentSquare through a web browser.

However, the mobile app provides the most convenient experience.

ParentSquare can deliver messages through:

• Email
• Text message
• Phone call
• Mobile app notifications
• Web browser

You can customize how and when you receive communications.

We recommend Digest notifications.

Digest sends one summary notification each evening for non-urgent posts while still delivering direct messages, alerts, and urgent communications immediately.

Instant

• Receive a notification every time a message is sent.

Digest

• Receive one summary notification each evening.
• Urgent communications are still delivered immediately.

Yes. Emergency alerts, urgent notices, attendance notifications, and other critical communications are always delivered immediately.

You may turn off General Announcements and Messages. However, emergency alerts and critical notices cannot be disabled.

ParentSquare combines communications from all of your children's schools into a single platform, helping reduce communication overload.

Yes. ParentSquare supports more than 100 languages.

You can update your language preference through your ParentSquare account settings on the website or mobile app. View step-by-step instructions on our Language Preferences page.

Most school, classroom, and district communications will automatically translate into your selected language.

Please verify that your preferred language is correct in Infinite Campus. If you need assistance, contact your child's school or communications@dublinschools.net.

ParentSquare receives contact information from Infinite Campus, the district's student information system. Parents can update their information in the Infinite Campus Parent Portal. Changes made there will sync with ParentSquare. For assistance with the Infinite Campus Parent Portal, check out our Infinite Campus page.

During the summer months, Dublin City Schools transitions from one school year to the next. As a result, class schedules, teacher assignments, and student information may not appear immediately in ParentSquare and can take time to update as schools prepare for the new year.

If your child's classes, teachers, or schedule are missing, there's no need for concern at this time. We encourage families to focus on completing the five Getting Started steps, including activating their account, downloading the app, setting language preferences, and choosing notification settings.

Student, teacher, and class information will continue to update throughout the summer and should be finalized before the start of the school year in August. If information is still missing after school begins, please contact communications@dublinschools.net for assistance.

Yes. Each legal parent or guardian listed in Infinite Campus will automatically have their own ParentSquare account created through the district's secure data integration.

If you are a legal parent or guardian and are unable to access ParentSquare, please verify that your contact information is up to date in Infinite Campus.

Individuals who are not listed as a legal parent or guardian in Infinite Campus will not automatically receive a ParentSquare account. If you are not a legal guardian but would like access to ParentSquare communications, please contact communications@dublinschools.net for assistance

Yes. Each parent or guardian can customize their own notifications and preferences independently.